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How far is the hotel from cruise terminals?

Inn at Union Square is 1.5 miles from the cruise terminal at Pier 27 and 1.6 miles from the cruise terminal at Pier 35. We are 1 mile from the Ferry Building, which is where you can board sightseeing cruises and ferry boats to Alcatraz Island.

Do the rooms have mini refrigerators?

All of the guestrooms and suites at Inn at Union Square include mini-refrigerators. Our boutique accommodations also feature flat-screen TVs, plush robes, and "Sweet Dreams" deluxe bedding with pillow-top mattresses.

Do you offer a shuttle bus from SFO airport to the hotel?

Inn at Union Square does not offer shuttle bus transportation between SFO airport and the hotel. Taxis and ride-sharing services (such as Lyft and Uber) are readily available. You can also take public transportation or arrange for a private car. Please call our front desk team for more information at 415.397.3510.

How close is the hotel to the Moscone Center?

The Moscone Center is 1.1 miles away from Inn at Union Square, about a 15-minute walk. San Francisco's largest convention complex covers three blocks in the South of Market neighborhood and consists of three main halls: Moscone South, Moscone North, and Moscone West.

How close is the hotel to Fisherman's Wharf?

Fisherman's Wharf is 1.6 miles away from Inn at Union Square, about a 33-minute walk. One popular way to reach Fisherman's Wharf is to ride a cable car from Union Square. The Powel-Mason Line and the Powell-Hyde Line will both take you to the waterfront at Fisherman's Wharf.

How close is the hotel to Chinatown?

Inn at Union Square is 0.5 mile from Chinatown, about a 12-minute walk. This colorful enclave is known for its historical alleyways, herbal shops, and Chinese temples. Enjoy dim sum and visit attractions like Portsmouth Square, the Golden Gate Fortune Cookie Factory, and the dragon-crested Chinatown Gate.

How close is the hotel to the Golden Gate Bridge?

Golden Gate Bridge is 5 miles away from Inn at Union Square, about 20 minutes by car. You can drive, bike, or walk across this world-famous landmark for excellent views of the Bay Area. For views of the bridge itself, you can visit Fort Point National Historic Site, Baker Beach, or the Golden Gate Overlook.

Is my identification/passport required at check-in?

We do require presentation of a valid government issued identification at the time of check-in. Photos, copies are not accepted. Minimum age to check in is 18 y/o.

What type of payment do you accept?

We accept all major credit cards. Upon check-in, we'll place a hold for room, tax, and $200 incidentals. If the reservation is prepaid through a 3rd party, we still need to authorize your card for incidentals. Please keep in mind that the amenity fee is paid at the hotel directly, whether the reservation was made through our website or a 3rd party.

How long does it take for my deposit for incidentals to be released?

If no additional charges are accrued during your stay, our system will release the authorization upon check out. Credit cards usually take 24 to 48 business hours to release the hold. Debit cards are also accepted; however, when a hold is placed on a debit card, it reduces your actual bank account balance. This means you will not have access to your full account balance until the transaction clears. The process for debit cards can take from 2 - 15 business days depending on the bank.

What is your smoking policy?

Our hotel is a smoke-free establishment. Smoking in the premises is subject to a fine.

Do you offer breakfast?

We offer continental breakfast including freshly baked assorted pastries, coffee, tea, fruit, yogurt, juice and bagels. This is included in the $20 nightly amenity fee.

Is parking available?

Valet parking is available at our hotel with in-n-out service as needed. The cost for standard sized vehicles is $55 USD per night, and $75 USD for oversized vehicles. The Inn At Union Square does not offer self-parking for its guests, but should you opt to park on your own, we recommend Prestige Parking 520 Mason St (415) 658 7609.Open 24 hours

Do your rooms allow rollaway beds or cribs?

The Inn At Union Square does not provide rollaway beds, but we are happy to provide a crib free of charge. Please note that our rooms do not offer double beds. 

Can I store my baggage prior to checking in or after checking out?

For your convenience, if your room is not ready upon arrival, we will store your bags safely. If you need to store luggage after checking out, we will be happy to hold it for the entire day/evening of your departure date. Luggage must be picked up within the same business day, overnight luggage storage is not available prior arrival or after departure. 

Can I bring my pet?

The Inn At Union Square is not pet friendly