This year, the Inn at Union Square won the TripAdvisor Certificate of Excellence Award. According to the site, not only is it in the top 10% of hotels worldwide, it is also consistently on the list of top 5 best hotels in San Francisco. The site asks for ratings of every hotel’s location, sleep quality, rooms, service, value and cleanliness, and the Inn at Union Square ranks above four of five stars on each category. Guests love the helpfulness and knowledgeability of the staff, as well as the hotel’s amenities and attention to detail, like providing complimentary champagne and chocolates for a birthday stay, complimentary evening wine tastings, delivering newspapers to the room, or the coffee areas on each floor.